This policy describes the ways we collect, store, use and protect your personal information. You accept this policy when you sign up for or use our products, services or any other features, technologies or functionalities offered by us on our website or through any other means. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

How we collect information about you

When you visit the urStuff website or use the urStuff Services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account or use the urStuff Services, we may collect the following types of information:

• Contact information - your name, address, phone, email, and other similar information.

Before permitting you to use the urStuff Services, we may require you to provide additional information we can use to verify your identity or address or manage risk. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you are using the urStuff Services, we collect information about your transactions and your other activities on our website or using the urStuff Services and we may collect information about your computer or other access device for fraud prevention purposes.

How we use cookies

When you access our website, we, or companies we hire to track how our website is used, may place small data files called "cookies" on your computer. We and our service providers also use cookies to customize the urStuff Services, content and advertising; measure promotional effectiveness, and promote trust and safety.

We send a "session cookie" to your computer when you log in to your account or otherwise use the urStuff Services. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. We may also collect information about your computer or other access device to mitigate risk and for fraud prevention purposes.

You may encounter cookies from third parties when using the urStuff Services on websites that we do not control (for example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie placed by that web page or application.)

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers in the US and we protect it by maintaining physical, electronic and procedural safeguards. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

• provide the urStuff Services and customer support you request;
• process transactions and send notices about your transactions;
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities;
• customize, measure, and improve the urStuff Services and the content and layout of our website and applications;
• deliver targeted marketing, service update notices, and promotional offers based on your communication preferences;
• compare information for accuracy and verify it with third parties.

Marketing

We don't sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize the urStuff Services, content and advertising.

How we share personal information with other urStuff users

To process your payments, we may receive some of your personal information. Regardless, we will not disclose your credit card number or bank account number to anyone except with your express permission or if we are required to do so to comply with a credit card rules, subpoena or other legal process.

How we share personal information with other parties

We may share your personal information with:

• Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing, and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
• Financial institutions that we partner with to jointly create and offer a product.
• Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information could be used contrary to this policy, you will receive prior notice.)
• Law enforcement, government officials, or other third parties when
  • we are compelled to do so by a subpoena, court order or similar legal procedure
  • we need to do so to comply with law or credit card rules
  • we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.
• Other third parties with your consent or direction to do so.

urStuff will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy.

How you can access or change your personal information

You can review and edit your personal information at any time by logging in to your account and clicking “Your Account Details”.  You can review and edit your addresses by clicking “Your Address Book”.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us by calling our Customer Service Department at (847) 623-9601 or emailing us at customerservice@urstuff.com.